So in Business Solutions you’ve got this rotating schedule – six service calls, Monday through Saturday, one per day. On each day, one of the three players will have a specific role – the Client, their Technician, or their Technician (who is in trouble). Every “work day”, your role changes, and nobody has the same role on any day. It’s a little complicated to represent visually, but I think I nailed it. It’ll use icons instead of words.